Terms of Service

Welcome to CVODirectory. These Terms of Service ("Terms") govern your access to and use of our healthcare verification directory service. By accessing or using CVODirectory, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing, browsing, or using CVODirectory, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, you must not use our services.

2. Service Description

CVODirectory provides a comprehensive database of verification contacts for healthcare credentialing purposes, including:

• Educational institution verification contacts
• Professional licensing board contacts
• Hospital and healthcare facility verification departments
• Insurance and malpractice policy verification
• Healthcare payer verification contacts
• Request management system for directory updates

3. Acceptable Use of the Verification Directory

Permitted Uses

You may use CVODirectory for:

• Legitimate healthcare credentialing and verification activities
• Professional licensing verification processes
• Employment verification for healthcare positions
• Medical staff credentialing and privileging
• Insurance and malpractice coverage verification

Prohibited Uses

You may NOT use CVODirectory for:

• Marketing, sales, or promotional activities not related to credentialing
• Harvesting contact information for spam or unsolicited communications
• Commercial purposes unrelated to healthcare verification
• Any fraudulent, deceptive, or illegal activities
• Circumventing security measures or attempting unauthorized access
• Creating false or misleading verification requests
• Reverse engineering, copying, or redistributing directory data

4. Disclaimer About Verification Data Accuracy

Your Responsibility to Verify

• Always confirm contact information independently before relying on it
• Verify that contacts are still current and authorized to provide verification
• Follow proper verification protocols as required by your organization
• Report any outdated or incorrect information through our request system

Data Currency

Contact information may change frequently due to organizational restructuring, staff changes, and policy updates. We strive to maintain current information but cannot guarantee real-time accuracy across all entries.

5. User Responsibilities When Submitting Requests

Accuracy and Truthfulness

• Provide accurate and complete information in all requests
• Submit truthful contact information and verification details
• Include proper documentation to support your requests
• Update us promptly if submitted information changes

Professional Conduct

• Use professional language and maintain respectful communication
• Provide legitimate business justification for requests
• Respect confidentiality and privacy requirements
• Follow your organization's policies and procedures

Request Guidelines

• Submit only one request per contact or update needed
• Provide clear reasoning for additions, changes, or removals
• Allow reasonable processing time for request review
• Do not submit duplicate or spam requests

6. Liability Limitations for Healthcare Verification

No Warranty

CVODirectory is provided "as is" without any warranties, express or implied, including:

• No warranty of accuracy or completeness of information
• No warranty of continuous availability or uninterrupted service
• No warranty that the service will meet your specific needs
• No warranty against errors, viruses, or other harmful components

Professional Responsibility

Users remain solely responsible for conducting proper due diligence and following all applicable laws, regulations, and professional standards in their verification activities. CVODirectory does not replace professional judgment or established verification protocols.

Maximum Liability

In no event shall CVODirectory's total liability to you for all damages exceed the amount paid by you, if any, for accessing our services during the twelve (12) months immediately preceding the claim.

7. Account Termination Policies

Termination by User

You may discontinue using CVODirectory at any time. If you have a registered account, you may request account deletion by contacting our support team.

Termination by CVODirectory

We may suspend or terminate your access to CVODirectory for:

• Violation of these Terms of Service
• Misuse of the directory for unauthorized purposes
• Submitting false, fraudulent, or misleading information
• Engaging in spam or abusive behavior
• Attempting to circumvent security measures
• Legal requirements or court orders

Effect of Termination

• Immediate cessation of access to directory services
• Deletion of account information (where applicable)
• Survival of terms related to liability limitations and dispute resolution
• No refund of any fees paid (if applicable)

8. Intellectual Property

All content, features, and functionality of CVODirectory, including but not limited to text, graphics, logos, and software, are owned by CVODirectory and protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without explicit permission.

9. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting updates on our website or sending email notifications. Your continued use of CVODirectory after such modifications constitutes acceptance of the updated Terms.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of the United States and the state in which CVODirectory operates. Any disputes will be resolved through:

• Good faith negotiation between the parties
• Binding arbitration if negotiation fails
• Applicable courts for matters not subject to arbitration

11. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect. The invalid provision will be replaced with a valid provision that most closely matches the intent of the original provision.

12. Contact Information

If you have questions about these Terms of Service, please contact us: